NAVIGATING THE INSURANCE PROCESS

NAVIGATING A VEHICLE REPAIR PROCESS WITH YOUR INSURANCE COMPANY CAN BE DIFFICULT.

WE CAN HELP MAKE IT BETTER

CHOOSING A SHOP?

WHAT DOES A QUALITY REPAIR SHOP LOOK LIKE?

  • They offer a lifetime warranty on body work and a minimum of five years on refinishing.
  • They use original equipment manufacturer (OEM) parts rather than counterfeit or aftermarket parts.
  • They are out for the customer’s best interests instead of tied to an insurance company.
  • They have access to manufacturer scan tools and repair procedures to ensure all safety and electronic equipment is functioning properly.

KNOW YOUR RIGHTS

YOU HAVE A CHOICE!

You have a legal right to have your vehicle repaired at the repair facility of your choice. Insurance companies often seek to take advantage of your situation by funneling you into their repair networks and their “preferred shop.” They may make is seem like this is your only option. It isn’t. They do this for one reason… to save themselves money. Unfortunately this money savings for the insurance company comes at a cost to you and how your vehicle is repaired.

INSURANCE STEERING IS UNETHICAL

In the event of an auto accident, an insurance company may try to direct or “steer” you toward a specific repair facility. These are shops with whom the insurance company has an established contract with. Insurance companies routinely partner with repair shops to save themselves money. In these arrangements, the repair company saves the insurance provider money by cutting corners on their repairs and/or utilizing lesser quality parts. In return, the insurance companies drive their customers needing repairs to the shops under contract.

AN INSURANCE PREFERRED SHOP OR DRP IS NOT YOUR ONLY OPTION

CHOOSE US!

WE OFFER:

  • Lifetime warranties on our repairs
  • Quality original equipment manufacturer parts
  • Allegiance to our customer, with no ties to insurance companies, and the experience to help you negotiate with your insurance company
  • Access to the manufacturer’s repair procedures
  • The ability to provide you with manufacturer diagnostic scans to ensure your vehicle’s safety and electronic systems are working properly
  • The skills required to achieve the least invasive repair and keep your vehicle as original as possible
  • A high standard of careful service to our customer

WE WOULD LOVE THE OPPORTUNITY TO SERVE YOU BY REPAIRING YOUR VEHICLE TO THE BEST POSSIBLE STANDARDS.

INSURNACE TERMINOLOGY

PREFERRED, SELECT OR DRP SHOP

These are body shops that have a contractual obligation to an insurance company. This contract guarantees the body shop that a select amount of work will be done for the insurance company in exchange for concessions on how the shop repairs your vehicle.

STEERING

Parts that were engineered and made by the original manufacturer, with manufacturer specific materials, designs and tolerances.

OEM PARTS

Parts that were engineered and made by the original manufacturer, with manufacturer specific materials, designs and tolerances.

AFTERMARKET PARTS

Vehicle parts intended to imitate the original parts, but are not built by the original manufacturer and vary in engineering, material quality, and design.

DEDUCTIBLE

The specified amount of money an insured customer must pay before the insurance company will pay on a claim.

SUPPLEMENT

Additional goods or services charges that were not on the original estimate due to further damage found, parts, or services needed for repair. These are typically filed with the insurance company and require a submission of photos, invoices, and other documentation.

CLAIMANT

The person making a claim for loss of damage with an insurance company.

THIRD PARTY CLAIMANT

A person making a claim for the loss of damage against another responsible party or their insurance.

DIMINISHED VALUE

The value of the vehicle lost by being in an accident.